Crafting Innovative Experiences
A product designer's journey to building delightful digital designs
A product designer's journey to building delightful digital designs
I'm an experienced Product Designer in State Farm's Innovation Group, specializing in crafting innovative digital solutions from concept to implementation. With two decades of diverse experience in Fine Art, Graphic/Web Design, and CX/UX Strategy.
I excel in consumer research, brand strategy, ideation, creative direction and end-to-end design. I'm an expert at Figma, Axure, and the Adobe Creative Suite. The ability to collaborate and communicate across stakeholder teams is a key strength I utilize to solve complex design challenges.
Designing innovative digital experiences hinges on intuiting what the user may not realize they want or need. They don't know what they don't know. By anticipating the end-user's desires, worries and frustrations, we can empathize to create a truly user-centered design.
As a product designer, creating digital experiences that delight users is at the heart of what I do. It's a journey that requires a combination of creativity, empathy, and technical know-how. One of the first steps in this journey is to understand the needs and desires of the user.
This involves conducting consumer research, gathering feedback, and analyzing data to gain insights into what makes a great user experience—and conversely—fully understanding the current barriers.
Once the design team has a deep understanding of the user, we begin to craft personas and customer journeys that highlight the needs, wants and fears of our target users. This involves a deep knowledge of business goals, user value propositions and technical feasibility.
Now the real fun begins—designing the experience! We create wireframes, mockups, and prototypes to test and iterate on. The solution will evolve from a series of experiments and a willingness to collaborate across stakeholder teams.
It's important to keep the user at the center of the design process, making sure that every decision is made with their needs in mind.
Finally, we work closely with developers to ensure that the design is implemented correctly and that the final product is polished and refined. It's a collaborative process that requires clear communication and a shared vision of what we want to achieve.
At the end of the day, there's nothing more satisfying than seeing users engage with and enjoy the digital experiences that I've helped create. It's what makes the journey as a product designer so rewarding!
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